Documents Summary
System Documents
- 4C Code of Conduct (English, Portuguese, Spanish, Vietnamese)
- 4C Certification Step by Step (English, Portuguese, Spanish, Vietnamese)
- 4C Certification Regulations (Document under review)
- 4C List of Certification Bodies
- 4C Commercial Guidelines (English, Portuguese, Spanish, Vietnamese)
- 4C Communication Guidelines (English, Portuguese, Spanish, Vietnamese)
- 4C Procedure for Complaints and Appeals
- 4C Complaints and Appeals Form
- Checklist for application documents (Under review)
Working Files for 4C Units and Certification Bodies
- Business Partner Map – For newer than 2003 Excel versions
- Business Partner Map – For Excel 2003 and earlier versions
- Flow Chart (Example)
- Improvement Plan
- For Brazil only: 4C Services Transparency_List_Tool_BR
Portal
- Direct access to the Portal for 4C System Users
4C System Updates
In the event of adjustments or changes to the 4C System requirements, 4C communicates the adjustments to all Managing Entities (MEs) of 4C units and all Certification Bodies (CBs) cooperating with 4C via system updates (formerly known as 4C info mails).
It is the responsibility of the ME and CB to take the system updates into account and inform all relevant members of staff and Business Partners (BPs) about such updates.
2019
Topics: 4C system updates; New 4C procedure: which cycle to use for the recertification audit; In case of new BPs joining a 4C unit or a break between two certification cycles, which cycle should be used for recertification; Revision of 4C audit report; Multiple producers cultivating and selling coffee from the same plot: how to register this in the BPM; Availability of geo-coordinates of BPs in the BPM; Obligation to participate in a 4C training