Documents Summary

System Documents

• 4C Code of Conduct
• 4C Certification Step by Step
• 4C Certification Regulations (Document under review)
• 4C List of Certification Bodies
• 4C Commercial Guidelines
• 4C Communication Guidelines
• 4C Procedure for Complaints and Appeals
• 4C Complaints and Appeals Form
• Checklist for application documents (Under review)

Working Files for 4C Units and Certification Bodies

• Business Partner Map – For newer than 2003 Excel versions
• Business Partner Map – For Excel 2003 and earlier versions
• Flow Chart (Example)
• Improvement Plan
• For Brazil only: 4C Services Transparency_List_Tool_BR

Portal

• Direct access to the Portal for 4C System Users